Automate Vacation Rental Key Handover with the Hostaway Integration

Keycafe and Hostaway logos beside a SmartBox

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Want to automate key management?
Gideon is a Product Marketing Manager at Keycafe, where he helps businesses understand the benefits of a smart key management system.

Our new integration with Hostaway, the all-in-one property management software for vacation rentals, is now available in the Keycafe app! This powerful partnership is designed to simplify property access, save you time, and create a frictionless check-in experience for your guests.

What Does the Integration Do?

The Keycafe and Hostaway integration automates the most time-consuming part of managing a short-term rental: key handovers. When a new reservation is created in Hostaway, a corresponding booking is automatically generated in Keycafe, with a unique access code sent directly to your guest.

This automation extends throughout the guest journey. Any changes to a reservation in Hostaway, such as a last-minute booking, an early check-in, or a cancellation, are instantly synced with Keycafe, ensuring your key access codes are always accurate and up to date.

Benefits for Hosts and Property Managers

This integration provides a more efficient, secure, and professional experience for everyone involved.

  • Save Valuable Time: No more manual coordination, in-person key handoffs, and endless back-and-forth communication. The entire process is automated, freeing you up to focus on growing your business.
  • Better Guest Experience: Guests get clear, automated instructions and flexible access to keys at a Keycafe SmartBox location, private or public. This provides a professional, stress-free check-in experience that will delight your guests and lead to great reviews.
  • Increase Security and Visibility: Your keys are stored securely in a locked SmartBox, and every key pickup and return is tracked in real-time. This provides a detailed access log, giving you complete control and peace of mind.
  • Automate Your Workflow: By automatically syncing reservation data, the integration eliminates the risk of human error, making your operations more reliable and efficient.

Ready to simplify your key management and impress your guests? Start using the Hostaway integration today!

Frequently Asked Questions

How do I set up the Keycafe and Hostaway integration in my account?

To set up the Keycafe and Hostaway integration, you simply connect your Hostaway account within the Keycafe app by entering your Hostaway API credentials. Once the setup steps are complete, your reservations begin syncing automatically, and you can manage all access settings from your Hostaway dashboard without having to switch between platforms. Full instructions can be found here.

Are there any extra costs or subscription requirements to use the integration?

There is no additional charge to use the integration beyond your existing Keycafe and Hostaway subscriptions. As long as you are an active customer on both platforms, the integration is available at no extra cost.

Can I customize guest access rules, such as adding cleaning staff or restricting access times?

While access codes issued for guests are already automatically restricted to the duration of their stay, you can also customize other access rules to fit your operations.You can create scheduled access for cleaning staff, maintenance crews, or other team members. You can also adjust access windows, revoke codes, or add manual overrides if needed, giving you flexibility and control over who can access your properties and when.

Customize Your Solution Now

Configure and purchase your smart key management system in minutes. Our onboarding specialists will work with you to set up your solution and ensure it's a success. If Keycafe is not the right fit for your business, you may return it for a full refund for up to 45 days!
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MS5 SmartBox with a key out of a bin.