Co-Admin Renamed to Manager

To make roles easier to understand, we’ve renamed the Co-Admin / Admin permission role to Manager for individual keys, key groups, and locations. There’s no change to permissions—just a simplified naming convention to better reflect the responsibilities of the role.

More on user roles and permissions.

Apple and Google Wallet Passes for Bookings

Key pickup is now easier than ever for your guests, visitors, and other one-time users. Booking notification emails now include the option to add a pass to your Apple or Google Wallet, making it simple for users to access their booking details with a tap. The pass contains a QR code and booking code, ready to be scanned at MS5 SmartBoxes.

After-Hours Customer Key Drop Off

Need a secure way for customers to drop off keys after business hours, without relying on Keycafe fobs? This new workflow is perfect for auto repair shops, dealerships, or any business that wants to offer customers the flexibility to deposit keys on their own time—without staff being present.

After scanning a QR code at the SmartBox and filling out a simple form, customers receive an SMS with a code that can be used to drop off their keys.

Learn how to set up after-hours drop off.

Zapier Integration: Automate Your Workflows

We’ve officially launched our Zapier integration, connecting Keycafe with thousands of other apps like Slack, Google Sheets, Salesforce, and more. Automate actions such as creating a key or scheduling a booking based on triggers in the software you already use—no coding required.

Explore automation with Zapier.

We’d Love to Hear Your Feedback

Have questions about these new features, or suggestions for other improvements you’d like to see? Let us know on our Subreddit!